I’ve always regarded Bonnie as an amazing empathetic person from the first time I met her. When I was becoming aware my daughter Olivia was having trouble dealing with some things, I approached Bonnie about talking to Olivia to provide some counselling and give her someone to talk to in private confidential situation. We had noticed Olivia was feeling quite low, was struggling with growing up as a young lady and knowing where her world is going, keeping on top of school work, and keeping up with general home life.
Bonnie was fantastic and helpful, arranging to meet with Olivia every 2nd week after work/school, and over the next few weeks we noticed a significant change in her general happiness and attitude. They are now catching up by video call as required, which we feel gives Olivia someone to talk to in complete professional privacy.